Effective Date: 17 Jul 2024

Introduction

Welcome to EazyGo, a revolutionary platform designed to simplify the way diagnostic radiology images are shared and viewed. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our app, EazyGo, and our website, www.EazyGo.live. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

 

By using EazyGo and our website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our services.

 

1. Information We Collect

 

1.1 Personal Information

When you use EazyGo, we may collect personal information that you voluntarily provide to us. This information may include:

• Contact Information: Your name, email address, phone number, and postal address.
• Account Information: Your username, password, and other details necessary for account creation and management.
• Payment Information: Billing details, payment method, and transaction history.

 

1.2 Health Information

Given the nature of our services, we may also collect health-related information, including:

• Diagnostic Images: DICOM images and other related medical images that are uploaded by diagnostic centres.
• Medical Records: Information associated with diagnostic images, such as patient identification and medical history.

 

1.3 Usage Data

We collect information about how you interact with our app and website, including:

• Device Information: Information about the device you use to access our services, such as IP address, operating system, browser type, and device identifiers.
• Log Data: Details of your usage, including access times, pages viewed, and other activity on our app and website.
• Location Information: We may collect information about your location if you have enabled location services on your device.

 

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide Services: To facilitate the sharing and viewing of diagnostic images and related medical records.
• To Improve Our Services: To understand how users interact with our app and website, allowing us to enhance and optimize our services.
• To Communicate with You: To send you updates, technical notices, security alerts, and support-related messages.
• To Process Payments: To manage billing and payment processing for our services.
• To Ensure Security: To protect the security and integrity of our app and website, preventing fraud and unauthorized access.

 

3. How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data storage, and technical support.
• With Healthcare Providers: With your consent, we may share your diagnostic images and medical records with healthcare providers for diagnostic and treatment purposes.
• For Legal Reasons: We may disclose your information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or safety, or that of others.

 

4. Data Security

We implement a variety of security measures to ensure the safety of your personal information. These measures include:

• Encryption: We use encryption technologies to protect data in transit and at rest.
• Access Controls: We restrict access to your personal information to authorized personnel only.
• Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

 

5. Your Choices

You have several choices regarding the information we collect and how it is used:

• Account Information: You can update or correct your account information at any time by logging into your account.
• Communication Preferences: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
• Data Deletion: You can request the deletion of your personal information by contacting us at [Insert Contact Email]. Please note that we may need to retain certain information for legal or operational reasons.

 

6. Children's Privacy

EazyGo is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.

 

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new Privacy Policy on our website and app, and we encourage you to review it periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: contact@EazyGo.live

 

9. International Data Transfers

EazyGo operates globally, and your information may be transferred to and processed in countries other than your own. We take appropriate measures to ensure that your information is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

 

10. Third-Party Links

Our app and website may contain links to third-party websites and services that are not owned or controlled by EazyGo. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

 

11. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The duration for which we retain personal information varies depending on the type of information and the purpose for which it was collected.

 

12. User Consent

By using EazyGo and our website, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our services.

 

13. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. For more information about the types of cookies we use, why, and how you can control cookies, please see our Cookie Policy.

 

14. Data Subject Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request access to your personal information.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request the deletion of your personal information.
• Restriction: The right to request the restriction of processing of your personal information.
• Portability: The right to request the transfer of your personal information to another party.
• Objection: The right to object to the processing of your personal information.

To exercise these rights, please contact us at contact@EazyGo.live.

 

15. Compliance with Laws

We comply with all applicable privacy laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA). We are committed to ensuring that your personal information is protected in accordance with these laws.

 

16. Dispute Resolution

If you have any complaints regarding our compliance with this Privacy Policy, please contact us first. We will investigate and attempt to resolve complaints and disputes regarding the use and disclosure of personal information in accordance with this Privacy Policy.

 

17. Governing Law

This Privacy Policy and any disputes related to it will be governed by and construed in accordance with the laws of Noida Jurisdiction in India, without regard to its conflict of law principles.

 

18. Acknowledgment

By using EazyGo and our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

 

Thank you for choosing EazyGo. We are dedicated to providing you with a secure and convenient way to share and view diagnostic radiology images.

 

This privacy policy is intended to provide a comprehensive overview of how EazyGo handles user data. For any specific legal advice or compliance requirements, it is recommended to consult with a legal professional.